Ice Cream Is Not Freezing at a GE Refrigerator

Only 1 thing is worse than ice cream that’s so rock-hard which you can not scoop this, and that’s runny, goopy, melted iced cream. When ice cream is delicate, it means that the temperature in the freezer is not low, and there are a variety of simple reasons why this could be. When correcting simple problems does not work, you have to move to more complex ones caused by malfunctioning parts, improper maintenance or both.

Start with the Basics

Of course, you remembered to plug the unit in, right? In that case, check the breaker to your refrigerator circuit — it may have triggered. Once you’re sure you’ve got power, check the temperature controller — it may be set too warm. Consider turning the temperature down. Open and close the refrigerator door; whether it is a side or freezer-on-top model, the blast of air if you do this occasionally makes the freezer pop pop open. In that case, now you know the problem, you may just offer the freezer door a push each time you close the refrigerator. Unplug the refrigerator, pull it out from the wall and then clean the condenser coils with a coil cleaning brush and a vacuum to improve deep performance.

More About Those Door Gaskets

The freezer may not seal properly when the refrigerator or freezer is off-level; when it is leaning forwards, the door may remain somewhat ajar, even when you think it’s shut. Put a flat on top of the unit and lift the front 1/4 inch higher than the back by adjusting the leveling feet; this job is simpler if you prop the unit up with a crowbar along with your free hand as you screw them up or down as required. Another reason behind door gasket to fail is because it is dirty. GE recommends cleaning it with a solution consisting of 1 part baking soda to 3 parts water and applying paraffin wax — maybe not candle wax — to the section nearest the seams.

All Frosted Up

A pair of coils on the other side of the freezer provides the heat power, and the refrigerant which always circulates inside them disappears because it passes these coils. Evaporation is an endothermic reaction which pulls heat from the freezer, yet this process is hindered if the coils are frosted over. You may see the coils by pulling the refrigerator away from the wall and looking behind it. If your freezer is just a manual-defrost model, then it is time to defrost. When it’s an auto-defrost model, then something is wrong with the defrost controls, like a malfunction from the internal circuitry.

Equipment Malfunction

The condenser motor drives the refrigerant through the coil system, and it must cycle off and on reliably to your freezer to get cold. A temperature sensor known as a thermistor informs the condenser when to come on. To test it, turn the temperature control all the way off and then all of the way on and listen for a click. If you do not hear you, either check the thermistor for continuity yourself or find an expert to do it. Other elements of he refrigerator which may malfunction include the circuitry within the main control panel, the condenser itself and the beginning relay, which sends electricity to the condenser. It’s ideal to hire a pro to handle one or more of these problems.

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